Meet the Team

Meet the Team – Our team always keep up with the latest veterinary developments so they can provide the highest level of care to your pet

Dr Zoe Gilbert-Pocock BSc (Hons) BVSc, GPCertFelP, MRCVS

Director & Veterinary Surgeon

ZOE

As co-director of the practice, together with husband Ben, Zoe’s time at work is split between consulting and managing. Everyday tasks include overseeing the running of the practice and taking care of the finances and administration, as well as holding consultations with pets and their owners and carrying out operations too.

Zoe’s favourite part of her job is getting to know the clients and their families and pets, as well as always being able to do the best she can for sick or injured animals who need her help. She also enjoys working with her fantastic team, who all share the same values and goals when it comes to delivering the best service to clients and pets alike.

At home, Zoe and Ben have two chickens called Peppa and Georgina, and four cats called Albie and Aggie, Big Kitty and Little Kitty. Also 5 Jersey cows!

Dr Ben Gilbert-Pocock BVSc, MRCVS

Director & Veterinary Surgeon

BEN

As well as co-owning Monument Vets with his wife Zoe, Ben is also a huge animal lover, having been an Animal Welfare Foundation (AWF) South-West Representative, as well as having stood on on the council of the Cornwall Veterinary Association (CVA) for several years.

On a day-to-day basis, however, he spends his time consulting, operating, carrying out lab tests, and attending product meetings as well as overseeing the team’s CPD activities. It’s a busy job but Ben particularly likes to spend time getting to know each animal and their family of owners, aiming to make each consult more like a relaxed chat with friends. He also loves the challenge of seeing a case through from medical to surgical work if needed.

At home Ben shares the two chickens and four cats and 5 cows with Zoe, but also listed their two children as family pets!

Eleanor Laity, BVetMed MRCVS

Veterinary Surgeon


As a Veterinary Surgeon at Monument Vets, Eleanor’s day includes a mixture of consulting, dealing with medical in-patients, and surgery. Eleanor works across both the Camborne and Redruth practices, and loves the surgical aspect of her role.

In her free time, you’ll find Eleanor running, playing netball, looking after her small herd of cows and going on long walks with sausage dog Marcus.

Fiona McNeill BVSc. BSc MRCVS

Veterinary Surgeon (Currently on maternity leave)


A day in practice for Fiona is never the same, and usually involves a combination of consulting and operating, and working on both medical and surgical cases. Fiona’s favourite part of her role at Monument Vets is surgery, especially soft tissue surgery. She also confesses she has a particular soft spot for any terrier patients, having three terriers of her own. In her free time, you’ll find Fiona walking her terriers, swimming and being mum to her young son and daughter.

Paul Thomas MRCVS

Veterinary Surgeon

I graduated from the University of Liverpool in 1993 with a bachelor’s degree in Veterinary Sciences, and as a Member of the Royal College of Veterinary Surgeons I’ve enjoyed working with people’s pets ever since.

My job here at Monument usually involves consultations with pets and their owners, and working on both surgical and medical cases. I really enjoy the challenge of carrying out surgery and seeing the improvements it can make to a pet’s quality of life.

Sophie Bagnall MRCVS

Veterinary Surgeon

Alice Bell MRCVS

Veterinary Surgeon

Elaine Andrewartha BSc (Hons), FCA

Practice Manager


Elaine is a Chartered Accountant, which stands her in good stead for the part of her job that involves maintaining the accounts! However, she is also responsible for coordinating the managerial and administrative aspects of the business, including client communication, marketing, office management, statutory and ethical requirements, and personnel management.

She particularly enjoys the variety and challenging nature of her daily responsibilities, stating that she often has to deal with matters that were not planned in advance! She also considers working alongside a great team of colleagues to be one of her favourite parts of her role.

At home, Elaine has 2 English springer spaniels as well as a variety of poultry including geese, ducks and chickens.

Sarah Curnow RVN

Head Nurse

I qualified as a registered veterinary nurse in 2003, and have discovered that I particularly enjoy working with cats – perhaps because I have one of my own at home…

One of my biggest responsibilities here at Monument is organising and managing both the nursing and reception teams, and assisting with the day-to-day running of the practice. I’m also responsible for monitoring anaesthetics, helping out in theatre, managing stock, running blood samples, and liaising with reps and suppliers – phew!

Fortunately, I absolutely adore the variety of my job!

Amy Usher RVN

Deputy Head Nurse & Clinical Coach (currently on maternity leave)


Amy’s role is broad and varied, often including tasks such as admitting pet admissions, in-house laboratory work, anaesthetic work during surgery, radiography consultations, puppy parties and insurance claim management. As a clinical coach, Amy also helps to train veterinary nursing students at the practice.

Her favourite part of her job, aside from working with the great ‘family’ team of staff, is interacting with all the clients who come into the practice on a daily basis and getting to know their pets too!

Amy has several pets of her own, including a horse, cat, dog and chickens.

Jess Collins RVN

Veterinary nurse (currently on maternity leave)


As well as her role as a vet nurse at Monument Vets, Jess is also a member of the British Veterinary Nursing Association (BVNA) and holds a National Diploma in Animal Care.

Her daily tasks at the practice typically include nursing consults, reception duties, lab work, caring for inpatients, and assisting the vets in theatre and with their consultations. Jess’ favourite part of her job, apart from the teamwork and camaraderie amongst the vets and nurses, is anaesthesia and wound management.

At home, Jess has a Bengal cat called Enzo.

Sarah Edwards RVN

Veterinary nurse

I’ve worked at Monument for six years, and no two days are the same! My job as a veterinary nurse is so varied, and includes things like pre-op checks and anaesthetic monitoring, taking blood sample and doing lab work, even reception duties from time to time.

My favourite part of the job is probably helping in the operating theatre, and I especially enjoy working with dogs on their behaviour and nutrition.

I’ve got two dogs of my own at home, both Rhodesian Ridgebacks.

Charli Green RVN

Veterinary Nurse

I qualified as a veterinary nurse in April 2017

My favourite thing about working at Monument is meeting so many clients at nurse clinics and being able to put their mind at ease by answering their questions. I also particularly enjoy working with birds and small furries!

At home, I have two cats and a degu.

Emily Hicks RVN

Veterinary Nurse

As a veterinary nurse at Monument my job involves setting up for operations and procedures, caring for inpatients, laboratory and dispensary work, helping out on reception, and running nurse clinics – my favourite part of the job!

Animals are a huge, important part of my life. I have a Jack Russell called Buddy, who I love going on walks with in my spare time, and I enjoy spending time with my family looking after our chickens, sheep, and cattle.

Bethany Leonard-Williams RVN

Veterinary Nurse
Alex

My job typically involves patient care, anaesthetic monitoring, assisting in operations when required, radiography, laboratory work, nurse clinics, and hygiene control – it’s a varied role!

The part of my job that I enjoy the most is meeting clients and their pets. I’ve recently moved home to Cornwall after working as a Veterinary Nurse in Yorkshire for the past 14 years, and I really look forward to meeting everyone and their pets here at Monument!

In my spare time I’m a bit of a film buff, and I like to go to gigs whenever I can. I’ve also recently taken up swimming again, and I spend plenty of time keeping my Labrador mix active in his old age.

Tina Smith

Nursing Assistant
Alex

I have a National Diploma in Animal Care Management, and in my role I help around the surgery wherever I’m needed, with everything from animal handling to lab tests. My job is really varied and I enjoy every aspect of it, but helping the vets and nurses with our clients’ pets is my favourite.

I have a horse who I like to spend my free time with, and when she’s had enough of me I like to have a busy social calendar to keep me occupied!

Alison Ironside

Head Receptionist

As head receptionist my job typically involves answering clients’ questions, booking appointments, and ensuring that the practice is kept clean and tidy. I really enjoy having the opportunity to meet so many people and pets.

When I’m outside of work you can usually find me hacking around the countryside on my horse, or showing my three dogs – I have two miniature pinschers and a Dogue de Bordeaux.

Tina Philp

Receptionist


Tina is one of the first faces you will see when you come in to the practice. As a receptionist, her main duties are to meet and greet clients, deal with phone enquiries, book appointments, take payments and process repeat prescriptions.

Out of all of these, she most enjoys meeting the variety of clients and pets that come through the practice doors, and getting to know them all on an individual basis.

Tina has a dog of her own at home – a Jack Russell called Rocky.

Lynsey Whitfeld

Receptionist


Most of Lynsey’s work time is spent dealing with phone enquiries and booking appointments, as well as greeting clients when they arrive for appointments. Her favourite part of the job, however, is interacting with everyone on the team as well as the patients who come in for treatments and check-ups.

Lynsey’s own pets include two cats – Popeye and Kizzy.

Veryan Dunstan

Receptionist


A typical day in practice for Veryan includes answering the phone, booking appointments, and meeting and greeting pets as they come through the door. The best part of Veryan’s role is being able to get to know the pets and owners that come into practice and learning about surgical procedures that take place.

In her spare time, Veryan enjoys going to gigs, archaeology and medieval history, animal welfare and conservation. She also loves spending time in her garden, paying special attention to making it a great environment for wildlife to thrive. Veryan shares her garden with a labrador collie cross called Belle and three naughty cats.

Matt Livingstone

Receptionist

Sharon

Receptionist