Our collective desire to provide excellence in veterinary care, and our shared belief that pets are part of the family bonds us as a dedicated, efficient and cheerful team.
As co-owner of the practice, my time at work is split between consulting and managing. Everyday tasks include overseeing the running of the practice and taking care of the finances and administration, as well as holding consultations with pets and their owners and carrying out operations too.
As co-owner of Monument Vets I take great pride in everything that our team offers and I love improving the quality of service and standards at the practice. In my clinical role I take great pride in being a generalist veterinary surgeon whilst specialising in consultations.
As a Veterinary Surgeon at Monument Vets, my day includes a mixture of consulting, dealing with medical in-patients and surgery. I work across both the Camborne and Redruth practices, and love the surgical aspect of my role.
I graduated from the University of Liverpool in 1993 and have enjoyed working in small animal practice ever since, with a short break to complete an Art Foundation Diploma. My job here at Monument Vets usually involves consultations with pets and their owners and working on both surgical and medical cases.
I qualified as a vet from Nottingham University in 2013 and have worked in Cornwall ever since. My job at Monument involves consulting and operating at both the Redruth and Camborne surgeries. I enjoy the challenge of both medical and surgical cases. I also love getting to know people and their pets.
I graduated from the University of Nottingham in 2012 and spent 4 years in mixed practice in Leicester treating small and large animals. After having my fair share of TB testing and being covered in cow muck, I decided to pursue my love of small animals and the seaside and move to a small practice in Cornwall.
I graduated as a Veterinary Surgeon from The University of Liverpool in 2012 after previously completing a degree in Zoology. Having grown up in Cornwall I decided there is no better place I want to work. I love all aspects of being a vet and always strive to look after all pets as if they were my own.
Customer Care Team
I am a Chartered Accountant, which stands me in good stead for the part of my job that involves maintaining the accounts! However, I am also responsible for coordinating the managerial and administrative aspects of the business, including client communication, marketing, office management, statutory and ethical requirements, and personnel management.
As a receptionist we’re the first face you see, or the first voice you hear so our aim is to reassure you at what can be a stressful time; responsible for registering clients, making appointments, accounts, advice, dispensing, cleaning and various other supporting roles.
I am one of the first faces you will see when you come in to the practice. As a receptionist, my main duties are to meet and greet clients, deal with phone enquiries, book appointments, take payments and process repeat prescriptions.
Most of my work time is spent dealing with phone enquiries and booking appointments, as well as greeting clients when they arrive for appointments.
I make appointments and greet clients and their pets on arrival, I enjoy working in a vibrant and professional, friendly team in an environment where every day is different, and you never know what to expect!
My role in the practice is on reception, meeting and greeting clients, dealing with phone enquiries and making appointments. I love nothing more than having a good old catch up with regular clients and their pets and the odd cuddle of a new puppy.
As a receptionist my role usually involves meeting and greeting clients, making appointments, answering clients’ queries, processing repeat prescriptions and keeping the practice clean. I love how no two days are the same, and my favourite thing about working here has to be when I get to give all the animals a fuss (especially puppies!)
I have a National Diploma in Animal Care Management, and in my role I help around the surgery wherever I’m needed, with everything from animal handling to lab tests. My job is really varied and I enjoy every aspect of it, but helping the vets and nurses with our clients’ pets is my favourite.